About Us

Vision and Values
Vision

People with developmental disabilities enjoy meaningful relationships with friends, family and others in their lives, experience personal health and growth and live in the home of their choice and fully participate in their communities.

Values

Our values describe how we interact with the people we serve, their families, staff, the community and each other, including compassion, dignity, diversity, excellence, and honesty.

 

Guiding Principles

Our guiding principles frame how we conduct business:

Put the person first, maximize opportunities, promote and reward excellence, provide equity of access, nurture partnerships and collaborations,  and require accountability and responsibility.

Strategic Planning

OPWDD is committed to creating a service delivery system in New York State that ensures access, equity and sustainability while addressing the needs of the people we support. We believe every eligible New Yorker with a developmental disability deserves equal opportunity to access OPWDD services regardless of where in the state they live, their age or their ethnicity. OPWDD seeks regular stakeholder feedback to inform our decision-making and accomplish our system goals through our strategic planning process.

Commissioner
Willow Baer

Willow Baer serves as Commissioner at OPWDD where she leads the second largest state agency with more than 19,000 state employees and oversees services delivered by over 400 not-for-profit service agency partners.
Willow smiles, shown from chest up. U.S. and New York State Flags in the background

Agency Organization

Council & Boards

Inter-Office Coordinating Council

The Council is a collaborative entity created to improve continuity and coordination of services for New Yorkers across state agencies.

Board of Visitors

The Board of Visitors is made up of volunteer advocates who inspect facilities where people are receiving care and treatment from New York State operated psychiatric centers, children's psychiatric centers and facilities operated by OPWDD's developmental services offices.

Diversity, Equity, and Inclusion

OPWDD’s vision for cultural and linguistic competence is to create a service system where the needs of people with developmental disabilities from all cultures and backgrounds are met, and all people are respected and understood. OPWDD celebrates and embraces diversity and fosters a sense of inclusivity and belonging for all. Through awareness, education, and collaboration, we promote mutual understanding and break down barriers to a more equitable and inclusive community.

Contact Us

A comprehensive list of OPWDD contacts. Dial 7-1-1 to reach New York Relay for people who are hard of hearing or who have a speech disability.