Administrative, Clerical & Other Opportunities
Administrative positions within OPWDD perform a variety of tasks to assist the agency with its daily operations. Positions and duties vary from general clerical processing and office support to more complex responsibilities such as managing projects, programs and databases.
Program Operations Specialist 1
As a Program Operations Specialist 1, you would perform professional, administrative and technical duties to promote the planning, development, implementation, operation ad evaluation of New York State's developmental disabilities service delivery system.
Minimum Qualifications: A bachelor's degree and two years of professional clinical or program administration experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities.
Standards Compliance Analyst I
As a Standards Compliance Analyst 1, you would engage in quality improvement on-site/field inspection, survey, and/or certification activities for developmental disabilities treatment, service and care providers funded and regulated by the federal government and/or New York State.
Minimum Qualifications: A bachelor's degree or higher in a human service field and two years of general experience in an organization where your primary focus is providing services in a professional capacity to people with developmental disabilities.
Standards Compliance Analyst 2
As a Standards Compliance Analyst 2, you would supervise and lead a team of staff engaged in quality improvement, on-site/field inspection, survey and/or certification activities for developmental disabilities treatment, service and care providers funded and regulated by the federal government and/or New York State. You would serve as the lead team member and technical expert in programs, rules and regulations by providing guidance, direction and supervision to subordinate staff; serving as OPWDD's representative on certification, quality improvement and on-site/field inspection and survey matters; resolving technical issues; assisting treatment, service and care providers to develop plans for remediation and corrective action and assisting higher level staff with the development of strategic plans, initiatives and projects.
Minimum Qualifications: A bachelor's degree in a human service field and one year of general experience in an organization whose primary focus is providing services to people with developmental disabilities, AND two years of specialized experience.
Administrative Assistants at OPWDD perform a wide range of tasks related to correspondence, filing, calendar management, work coordination, customer service, fielding of questions, answering phones, information gathering and compiling reports. You may be asked to do such things as coordinate meetings, operate office equipment, make travel arrangements for upper-level staff, and manage clerical staff.
- High school diploma or equivalency and two years of experience in administrative support (such as with the traineeship position). You will be required to have experience in office software (email, word processing), provision of customer service, business writing and management of an office.
- Certification (such as IAAP Certified Administrative Professional) diploma or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology or office technology can substitute as two years of experience.
At OPWDD, Office Assistants perform clerical support including answering phones, record-keeping and filing, keeping inventory and data entry. Higher level Office Assistant positions may supervise lower levels or may handle sensitive applications or requests.
Minimum Qualifications: There are no minimum qualifications for an entry-level Office Assistant 1, but for the higher positions, you must have clerical, keyboarding or paraprofessional experience.