Overview
The manual is based on federal core services requirements, state requirements, and agency guidance. The manual is created for use by CCO/HH providers and Care Managers and is organized into sections according to policy and procedural requirements regarding care coordination services, management, and processes.
Additional information concerning the CCO/HH program may be found on the New York State Department of Health (NYSDOH) website and on the Office for People With Developmental Disabilities (OPWDD) website