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Contact Us

Contact Us

Contact General

Dial 7-1-1 to reach New York Relay and communicate effortlessly with people who are hearing, deaf, deafblind, hard of hearing or who have a speech disability. Read our Accessibility statement.

Please note: Individuals may report suspected instances of Medicaid fraud, waste and abuse anonymously by using our online form. Please include as much information as possible in order for OPWDD to refer your report for investigation. 

Contact us by phone:
Contact us by email:
Mailing Address:

44 Holland Ave. Albany NY 12229 


Access Services Through Front Door

Capital Region

Front Door Office Capital District
Counties served: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington


Hudson Valley

Front Door Office Rockland
County served: Rockland 

Front Door Office Orange & Sullivan 

Front Door Office Westchester

Front Door Office Upper Hudson Valley
845-473-5050 x 167 
Counties served: Columbia, Dutchess, Greene, Putnam, Ulster


Central New York, Southern Tier and North Country

Front Door Office Southern Tier
607-771-7784 press 0
Counties served: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins

Front Door Office Central NY
315-793-9600 Ext. 603 
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego

Front Door Office North Country
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence


Long Island 

Front Door Office Long Island
Counties served: Nassau, Suffolk


New York City 

Front Door Office Queens

Front Door Office Brooklyn

Front Door Office Manhattan

Front Door Office Bronx

Front Door Office Staten Island


Western NY & Finger Lakes 

Front Door Office Finger Lakes
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates

Front Door Office Western NY
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans

Provider Inquiries - Regional Offices

Capital Region & Hudson Valley

General Information Capital District

General Information Upper Hudson Valley 

General Information Lower Hudson Valley  


Central New York, Southern Tier and North Country

General Information Central NY


Long Island 

General Information Long Island


New York City 

General Information Queens

General Information Brooklyn 

General Information Manhattan  

General Information Bronx 

General Information Staten Island  


Western NY & Finger Lakes 

General Information Rochester

General Information West Seneca (Buffalo) 



Human Resources

OPWDD is always actively recruiting at locations all across New York State. Reach out to one of the offices below to find out more about career opportunities with OPWDD:

Main Office
Phone: 518-473-4785
Email: [email protected]

Capital District 
Phone: 518-388-0838
Email: [email protected]
Counties served: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren & Washington

Central New York 
Phone: 315-336-2300, Ext. 578 (Rome Office)
Phone: 315-473-6980 (Syracuse Office)
Email: [email protected] 
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga & Oswego

Finger Lakes 
Phone: 585-461-8800
Email: [email protected]
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming & Yates

Lower Hudson Valley 
Phone: 845-947-6239
Email: [email protected]
Counties served: Westchester, Orange, Rockland & Sullivan

Upper Hudson Valley 
Phone: 845-877-6821 x3367
Email: [email protected]
Counties served: Columbia, Dutchess, Greene, Putnam & Ulster

Long Island 
Phone: 631-326-4497
Email: [email protected]
Counties served: Nassau & Suffolk

North Country 
Phone: 518-359-4150
Email: [email protected]
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson & St. Lawrence

Southern Tier 
Phone: 607-770-0241
Email: [email protected]
Counties served: Broome, Chenango, Delaware, Otsego, Tioga & Tompkins

Western NY 
Phone: 716-517-2057
Email: [email protected]
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara & Orleans

Phone: 718-217-5110
Email: [email protected]

Phone: 718-642-6310
Email: [email protected]

Bronx & New York 
Phone: 718-430-0710
Email: [email protected]

Staten Island 
Phone: 718-983-5433
Email: [email protected]

Crisis Services

Crisis Services for Individuals With Intellectual and/or Develeopmental Disabilities (CSIDD) Regional Office Liaisons

Finger Lakes
Scott Perry
Phone: 716-608-2766 
Email: [email protected]
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates 


Western NY
Lisa Harnden
Phone: 716-608-2702
Email: [email protected]
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans 


Southern Tier
Monika Deskur
Phone: 607-771-7784 x 202 
Email: [email protected]
Counties served: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins 


Central NY
Marie Mahar
Phone: 315-425-5335 
Email: [email protected]
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego 


North Country

Kellie Smutz
Phone: 315-274-3248 
Email: [email protected]
Dr. Maria Rheaume
Phone: 518-536-3468 
Email: [email protected]
James Tebo
Phone: 518-359-4126 
Email: [email protected]
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence 


Capital District

Jerald Petell
Phone: 518-388-1944 
Email: [email protected]
Counties served: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington 


Hudson Valley

Steve Deaner
Phone: 845-947-6218
Email: [email protected]
Counties served: Orange, Rockland, Sullivan, Westchester 

Robin Pentz
Phone: 845-473-5050 x 160
Email: [email protected]
Counties served: Columbia, Dutchess, Greene, Putnam, Ulster 


New York City 

Dr. Howard Reyer
Phone: 718-642-8657  
Email: [email protected]
Counties served: Kings (Brooklyn) 

Shelly Ann Archer (Queens)
Phone: 631-416-3998
Email: sh[email protected]
Shanequa McIntosh (Bronx)
Phone: 718-430-0369
Email: [email protected]
Samantha Sasley (Manhattan)
Phone: 646-766-3362
Email: [email protected]
Counties served: Bronx, New York (Manhattan) 

Laura Martino
Phone: 718-982-1925 
Email: [email protected]
Counties served: Richmond


Long Island

Seth Chandler
Phone: 631-416-3885
Email: [email protected]
Dr. Julia Laevsky
Phone: 631-416-3950
Email: [email protected]
Counties served: Nassau, Suffolk


The Director of Communications and Public Affairs for the NYS Office for People With Developmental Disabilities is Jennifer O'Sullivan. The department can be reached by email at [email protected].



Report an Incident

In the case of an emergency, contact local law enforcement by dialing 911.

All Reportable Incidents must be reported to OPWDD by telephone to OPWDD's Incident Management Unit at 518-473-7032
Off-hours Notification Line 888-479-6739

All Reportable Incidents in programs operated or certified by OPWDD must be reported to the NYS Justice Center for the Protection of People with Special Needs at 1-855-373-2122