Contact General
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Contact us by phone:
Contact us by email:
Mailing Address:
44 Holland Ave. Albany NY 12229
Provider Inquiries - Regional Offices
Region 1
Western NY & Finger Lakes
General Information Rochester
716-517-2010
General Information West Seneca (Buffalo)
716-517-2010
Region 2
Central New York, Southern Tier and North Country
General Information Central NY
(607) 240-4900
Region 3
Capital Region & Hudson Valley
General Information Capital District
518-388-0431
General Information Upper Hudson Valley
845-473-5050
General Information Lower Hudson Valley
845-947-6100
Region 4
New York City
General Information Queens
718-217-5890
General Information Brooklyn
718-642-6112
General Information Manhattan
646-766-3466
General Information Bronx
718-430-0885
General Information Staten Island
718-983-5233
Region 5
Long Island
General Information Long Island
631-434-6100
Human Resources
OPWDD is always actively recruiting at locations all across New York State. Reach out to one of the offices below to find out more about career opportunities with OPWDD:
Main Office
Phone: 518-473-4785
Email: [email protected]
Capital District
Phone: 518-388-0838
Email: [email protected]
Counties served: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren & Washington
Central New York
Phone: 315-336-2300, Ext. 578 (Rome Office)
Phone: 315-473-6980 (Syracuse Office)
Email: [email protected]
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga & Oswego
Finger Lakes
Phone: 585-461-8800
Email: [email protected]
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming & Yates
Lower Hudson Valley
Phone: 845-947-6239
Email: [email protected]
Counties served: Westchester, Orange, Rockland & Sullivan
Upper Hudson Valley/Taconic
Phone: 845-877-6821 x3367
Email:[email protected]
Counties served: Columbia, Dutchess, Greene, Putnam & Ulster
Long Island
Phone: 631-326-4497
Email: [email protected]
Counties served: Nassau & Suffolk
North Country
Phone: 518-359-4150
Email: [email protected]
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson & St. Lawrence
Southern Tier
Phone: 607-770-0241
Email: [email protected]
Counties served: Broome, Chenango, Delaware, Otsego, Tioga & Tompkins
Western NY
Phone: 716-517-2057
Email: [email protected]
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara & Orleans
Queens
Phone: 718-217-5110
Email: [email protected]
Brooklyn
Phone: 718-642-6310
Email: [email protected]
Bronx & New York
Phone: 718-430-0710
Email:[email protected]
Staten Island
Phone: 718-983-5433
Email: [email protected]
Crisis Services
Crisis Services for Individuals with Developmental Disabilities (CSIDD)
Region 1- CSIDD Provider
ARC of Chemung-Schuyler Crisis Line: 844-567-8278 - 24 hours for new referrals & immediate needs
Finger Lakes
Erin Robinson Pendleton, MSW- Regional Office Contact
716-608-2862
[email protected]
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Western NY
Erin Robinson Pendleton, MSW- Regional Office Contact
716-608-2862
[email protected]
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans
Region 2- CSIDD Provider
YAI Region 2 Referral Line: 315-362-0800
Southern Tier/Broome
Rebekah Burke - Regional Office Contact
607-217-6584
r[email protected]
Counties served: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins
Central NY
Melanie Auge - Regional Office Contact
315-473-6972
[email protected]
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego
Sunmount/North Country
Kellie Smutz - Regional Office Contact
315-274-3248
[email protected]
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence
Region 3- CSIDD Provider
Referral Line: 516-858-1540 Ext. 1087
Email: [email protected]
Capital District, Taconic & Hudson Valley
Counties served: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington, Orange, Rockland, Sullivan, Westchester, Columbia, Dutchess, Greene, Putnam, Ulster
Region 4- CSIDD Provider
Bronx, Manhattan & Queens:
YAI Referrals
212-273-6300
[email protected]
Kings & Richmond:
SUS Referrals
Linda Cisse
646-565-5890
[email protected]
New York City
Millicent Hall- Regional Office Contact
718-264-5364
[email protected]
Region 5 - CSIDD Provider
Amber Weis
516-870-1600 ext 2876
Fax: 516-870-7012
[email protected]
Long Island
Seth Chandler- Regional Office Contact
631-416-3885
[email protected]
Marguerite Cain - Regional Office Contact
631-416-3954
marguerite.j.cain@opwdd.ny.gov
Counties served: Nassau, Suffolk
Statewide OPWDD CSIDD Contact
General CSIDD Mailbox: [email protected]
Media
The Director of Communications and Public Affairs for the NYS Office for People With Developmental Disabilities is Jennifer O'Sullivan. The department can be reached by email at [email protected].
Pre-Admission Screening and Resident Review (PASRR)
The Preadmission Screening and Resident Review (PASRR) process is intended to prevent the inappropriate admissions of persons with mental illness, intellectual disabilities, or developmental disabilities into nursing facilities. The OPWDD PASRR Referral Communication Protocol provides additional information about the responsibilities of hospitals and SNFs under PASRR, as well as PASRR contact information.
To initiate an OPWDD Pre-Admission Screening and Resident Review (PASRR) Level II review, please complete our referral form and provide the supporting documents listed on the form:
OPWDD PASRR Level II Referral Form
Providers are to send all PASRR referral materials to the email address or fax number that corresponds to the referred individual’s county of residence as indicated below:
Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Fax: 585-423-8051
Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, Tioga, Tompkins, St. Lawrence
Fax: 518-388-3874
Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington
Fax: 518-408-8947
Orange, Putnam, Rockland, Sullivan, Ulster, Westchester
Fax: 845-481-9620
Bronx, Manhattan
Fax: 718-430-0399
Kings
Fax: 718-642-4635
Queens, Richmond
Fax: 718-722-2631
Nassau, Suffolk
Fax: 631-326-4548
General inquiries related to OPWDD PASRR Level II assessments can be directed to [email protected]
Report an Incident
In the case of an emergency, contact local law enforcement by dialing 911.
All Reportable Incidents must be reported to OPWDD by telephone to OPWDD's Incident Management Unit at 518-473-7032
Off-hours Notification Line 888-479-6763
All Reportable Incidents in programs operated or certified by OPWDD must be reported to the NYS Justice Center for the Protection of People with Special Needs at 1-855-373-2122
Self-Direction Regional Offices
Region 1 – Finger Lakes and Western NY
Region 2 – Broome, Central NY, and Sunmount
Region 3 – Capital District, Hudson Valley, and Taconic
Region 4 – Bronx, Brooklyn, Manhattan, Staten Island, and Queens
Region 5 – Long Island