New York State OPWDD sent the National Core Indicators (NCI) Staff Stability Survey to 347 qualifying agencies across NYS. The data gathered refer to the period between January 1, 2019 to December 31, 2019, during which 63,337 Direct Support Professionals (DSPs) were employed across 261 participating agencies.
|Number of DSPs Employed||Agencies|
|Greater than 1000||7|
1 in 3 DSPs left the NYS workforce in 2019.
NYS Turnover Rate is 36.2%
National Turnover Rate is 42.8%
|OPWDD Regions||Turnover Rate|
*National rates are based on data from the 26 states (including D.C.) that participated in the 2019 NCI Staff Stability Survey.
Length of Employment of DSPs
In 2019, there were 4 active minimum wages in different geographic areas of New York State:
- NYC (Big Employers: 11 or more): $15
- NYC (Small Employers: 10 or less): $13.50
- Long Island & Westchester: $12
- Rest of NYS: $11.10
|Regions||# of agencies whose average hourly wage is equal to minimum wage||# of agencies whose average hourly wage is 1-20.5% above the minimum wage||# of agencies whose average hourly wage is 21-41% above the minimum wage||# of agencies whose average hourly wage is 41-60.5% above the minimum wage||# of agencies whose average hourly wage is 61-80.5% above the minimum wage||# of agencies whose average hourly wage is 81-100% above the minimum wage|
Hourly wages in New York State range from $12.00 to $24.21.
Average hourly wages in OPWDD regions:
|Region||Average Hourly Wage|
|Type of Benefit||Percentage of Agencies that Offer These Benefits|
|Employer paid job related training||51.0%|
|Employer sponsored disability insurance||58.8%|
|Flexible spending account||61.5%|
|Post-secondary education support||47.9%|
DSP to Frontline Supervisor Ratio
The data below presents the number of agencies that have a certain DSP to Frontline Supervisor (FLS) ratio.
We believe that it is important to look at DSP to FLS ratio because this statistic can be indicative of the amount of supervision and support available to DSPs.
|Regions||# of Agencies with 1-8 DSPs per FLS||# of Agencies with 9-14 DSPs per FLS||# of Agencies with >14 DSPs per FLS|
Recruitment and Retention Strategies
|Recruitment & Retention Strategies||Percentage of Agencies That Use Them|
|Pay Incentive/Referral Bonus||60.8%|
|Training on Code of Ethics||96.1%|
|Offer Realistic Job Previews||82.1%|