DQI Contacts
- If you would like additional information on Compass Designation, please contact the Division of Quality Improvement at 518-474-3625 or e-mail the quality mailbox at [email protected]
- For reporting abuse and neglect, please contact NYS Justice Center for the Protection of People with Special Needs at 1-855-373-2122 (staffed 24 hours a day, 7 days a week)
- For more information on the Statewide Incident Review Committee (SCIR), please contact OPWDD’s Incident Management Unit (IMU) at 518-381-2105
- For incident management concerns, please contact the Incident Management Unit telephone number at 518-473-7032. You can also contact the Incident Management Unit via email at [email protected]
- To report a complaint, please contact: OPWDD Infoline at 1-866-946-9733
- For fiscal concerns, please contact your Regional Office: https://opwdd.ny.gov/opwdd_contacts/ddro
- For quality concerns, please contact:
Brian O’Donnell, Statewide Director of the Division of Quality Improvement (DQI) Bureau of Program Certification (BPC).
UPSTATE AREA
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Area Director |
Phone Number |
Counties Served |
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Jeff Levine North |
518-388-1092 |
Albany, Broome, Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer (V.O.), Jefferson (V.O.) Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, St. Lawrence, Tioga (S.O.), Tompkins (S.O.), Warren, Washington |
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Angela Crell South |
518-388-1092 |
Broome, Chenango, Columbia, Delaware, Dutchess, Greene, Orange, Otsego, Putnam, Rockland, Sullivan, Ulster |
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Michelle Schwarz Western NY |
315-331-8646 x3065 |
Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Monroe, Niagara, Orleans, Wyoming (S.O.) |
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Heather Ruffo Central NY |
315-331-8646 x 3065 |
Cayuga, Chemung, Cortland, Herkimer (S.O.), Lewis, Livingston, Madison, Oneida, Onondaga, Ontario, Oswego, Seneca, Schuyler, Steuben, Tompkins (V.O.), Wayne, Wyoming (V.O.), Yates |
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DOWNSTATE AREA
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Area Director |
Phone Number |
Counties Served |
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Christopher Darcey-Area A |
646-766-3467 |
Nassau, Suffolk |
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Jerilyn D'Agostino-Area B |
646-766-3467 |
Bronx, New York (Manhattan), Queens, Westchester |
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Eric Whang-Area X |
646-766-3467 |
Kings (Brooklyn), Richmond (Staten Island) |
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