Office for People With Developmental Disabilities

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DQI Contacts

  • If you would like additional information on Compass Designation, please contact the Division of Quality Improvement  at (518) 474-3625, or e-mail the quality mailbox at:  [email protected]
  • For reporting abuse and neglect, please contact NYS Justice Center for the Protection of People with Special Needs at:  1-855-373-2122 (staffed 24 hours a day, 7 days a week)
  • For more information on the Statewide Incident Review Committee (SCIR), please contact OPWDD’s Incident Management Unit (IMU) at (518) 381-2105
  • For incident management concerns, please contact: the Incident Management Unit
  • To report a complaint, please contact: OPWDD Infoline at 1-866- 946-9733
  • For fiscal concerns, please contact your Regional Office:
  • For quality concerns, please contact:
    Brian O’Donnell, Statewide Director of the Division of Quality Improvement (DQI) Bureau of Program Certification






Area Director

Phone Number

Counties Served

Jeff Levine



(518) 388-1441

Albany, Broome, Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer (V.O.), Jefferson (V.O.) Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, St. Lawrence, Tioga (S.O.), Tompkins (S.O.), Warren, Washington

Angela Crell


(518)  388-1092

Broome, Chenango, Columbia, Delaware, Duchess, Greene, Orange, Otsego, Putnam, Rockland, Sullivan, Ulster

Dan Caryl

Western NY

(315) 331-8646 x3065

Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Monroe, Niagara, Orleans,

Wyoming (S.O.)

Heather Ruffo

Central NY

(315) 331-8646 x 3065

Cayuga, Chemung, Cortland, Herkimer (S.O.), Lewis, Livingston, Madison, Oneida, Onondaga, Ontario, Oswego, Seneca, Schuyler, Steuben, Tompkins (V.O.), Wayne, Wyoming (V.O.), Yates




Area Director 

Phone Number

Counties Served

Christopher Darcey-Area A 

(646) 766-3467

Nassau, Suffolk

Jerilyn D'Agostino-Area B

(646) 766-3467

Bronx, New York (Manhattan), Queens, Westchester

Eric Whang-Area X

(646) 766-3467

Kings (Brooklyn),

Richmond (Staten Island)