Office for People With Developmental Disabilities

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DQI Contacts

  • If you would like additional information on Compass Designation, please contact the Division of Quality Improvement and Performance Management at (518) 474-3625, or e-mail the quality mailbox at:  [email protected]
  • For reporting abuse and neglect, please contact NYS Justice Center for the Protection of People with Special Needs at:  1-855-373-2122 (staffed 24 hours a day, 7 days a week)
  • For more information on the Statewide Incident Review Committee (SCIR), please contact OPWDD’s Incident Management Unit (IMU) at (518) 381-2105
  • For incident management concerns, please contact: the Incident Management Unit
  • For advocacy services, please contact: Dixie Yonkers, Directory of Advocacy Services at (518) 473-1997
  • To report a complaint, please contact: OPWDD Infoline at 1-866- 946-9733
  • For fiscal concerns, please contact your Regional Office:
  • For quality concerns, please contact:
    Michael Savery, Upstate Regional Director
    Brian O’Donnell, Downstate Regional Director
    Regional Area Director    


Mike Savery, Regional Director

(518) 474-3625

Area Director

Phone Number

Counties Served

Jeff Levine



(518) 388-1441

Albany, Broome, Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer (V.O.), Jefferson (V.O.) Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, St. Lawrence, Tioga (S.O.), Tompkins (S.O.), Warren, Washington

Angela Crell


(518)  388-1092

Broome, Chenango, Columbia, Delaware, Duchess, Greene, Orange, Otsego, Putnam, Rockland, Sullivan, Ulster

Dan Caryl

Western NY

(315) 331-8646 x3065

Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Monroe, Niagara, Orleans,

Wyoming (S.O.)

Heather Ruffo

Central NY

(315) 331-8646 x 3065

Cayuga, Chemung, Cortland, Herkimer (S.O.), Lewis, Livingston, Madison, Oneida, Onondaga, Ontario, Oswego, Seneca, Schuyler, Steuben, Tompkins (V.O.), Wayne, Wyoming (V.O.), Yates



Brian O’Donnell, Regional Director

(646) 766-34676 

Area Director 

Phone Number

Counties Served

Jonathan Pease-Area A 

(646) 766-3467

Nassau, Suffolk

Vernon Reddick-Area B

(646) 766-3467

Bronx, New York (Manhattan), Queens, Westchester

Winifred Ernst-Area X

(646) 766-3467

Kings (Brooklyn),

Richmond (Staten Island)