DQI Contacts

05/09/18

If you would like additional information on Compass Designation, please contact the Division of Quality Improvement at (518) 474-3625, or e-mail the quality mailbox at: [email protected]
For reporting abuse and neglect, please contact NYS Justice Center for the Protection of People with Special Needs at: 1-855-373-2122 (staffed 24 hours a day, 7 days a week)
For more information on the Statewide Incident Review Committee (SCIR), please contact OPWDD’s Incident Management Unit (IMU) at (518) 381-2105
For incident management concerns, please contact: the Incident Management Unit
For advocacy services, please contact: Dixie Yonkers, Directory of Advocacy Services at (518) 473-1997
To report a complaint, please contact: OPWDD Infoline at 1-866- 946-9733
For fiscal concerns, please contact your Regional Office: https://opwdd.ny.gov/opwdd_contacts/ddro
For quality concerns, please contact:
Brian O’Donnell, Statewide Director of the Division of Quality Improvement (DQI) Bureau of Program Certification

UPSTATE AREA
Area Director	Phone Number	Counties Served
Jeff Levine South	(518) 388-1441	Albany, Broome, Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Herkimer (V.O.), Jefferson (V.O.) Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, St. Lawrence, Tioga (S.O.), Tompkins (S.O.), Warren, Washington
Angela Crell North	(518) 388-1092	Broome, Chenango, Columbia, Delaware, Duchess, Greene, Orange, Otsego, Putnam, Rockland, Sullivan, Ulster
Dan Caryl Western NY	(315) 331-8646 x3065	Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Monroe, Niagara, Orleans, Wyoming (S.O.)
Heather Ruffo Central NY	(315) 331-8646 x 3065	Cayuga, Chemung, Cortland, Herkimer (S.O.), Lewis, Livingston, Madison, Oneida, Onondaga, Ontario, Oswego, Seneca, Schuyler, Steuben, Tompkins (V.O.), Wayne, Wyoming (V.O.), Yates

DOWNSTATE AREA
Area Director	Phone Number	Counties Served
Christopher Darcey-Area A	(646) 766-3467	Nassau, Suffolk
Jerilyn D'Agostino-Area B	(646) 766-3467	Bronx, New York (Manhattan), Queens, Westchester
Eric Whang-Area X	(646) 766-3467	Kings (Brooklyn), Richmond (Staten Island)

Office for People With Developmental Disabilities