Welcome to the Front Door!
The Front Door is the way OPWDD connects you to the services you want and need. Once you enter, a person-centered planning process begins, which helps you learn about and access service options that take your needs and desires into consideration. It will also give you the chance to direct your own service plan or help your family member or loved one as they direct theirs.
The Front Door is based on the understanding that, as a person with developmental disabilities you have the right to:
- Enjoy meaningful relationships,
- Experience personal growth,
- Participate in your community and,
- Live in the home of your choice.
Front Door staff will guide you through the steps involved in finding out if you are eligible for services with OPWDD, identify your needs, goals and preferences and help you work on a plan for getting those services.
How do I begin?
Contact your local Front Door Regional Office or call the OPWDD Info Line at 1-866-946-9733 to be connected to your Regional Office. You will be asked to attend an information session where you will learn how to access services and what types of services are available.
The first step to receiving assistance is to determine if you are eligible. Once you are determined eligible, you can begin the planning process. There are many supports and service options available, including supports to live in your home independently or with others, employment, day habilitation, and children's services.
What are the key components of the Front Door?
The key components of the Front Door process include:
- Initial contact for those who are new to the service system or seeking to modify existing services.
- Determining eligibility for services.
- Assessment of strengths.
- Identifying support needs.
- Plan authorization and implementation.
Access to Services Booklet
This guide can help you through the Front Door process.
If you need this booklet in a language that you do not see below, please contact the OPWDD Statewide Language Access Coordinator at 1-866-946-9733.
How can I get Services: Front Door Brochure
Download a copy of our brochure about the Front Door and accessing services.
If you need a copy of this brochure in a language other than listed here, please contact the OPWDD Statewide Language Access Coordinator at 1-866-946-9733.