nygov-logo
Skip to main content

Office for People With Developmental Disabilities

  • Access Services
    • Access Services
    • Get Started
    • Find A Care Manager
    • Plan Your Services
    • Types of Services
  • Be a Community Partner
    • Be a Community Partner
    • Information for Businesses
    • Information for Faith-Based Organizations
    • Information for Schools
  • Info for Providers
    • Info for Providers
    • Service Providers
    • Care Management
    • Family Care
    • Incident Management
    • Training
    • CHOICES
    • Delivering Services
    • Operating Information
  • Regulations & Guidance
  • About Us
    • About Us
    • Leadership
    • Data
    • Strategic Plan
    • DEI
    • Contacts
  • Careers
Get Started

Front Door

Welcome to the Front Door!

The Front Door is the way OPWDD connects you to the services you want and need. Once you enter, a person-centered planning process begins, which helps you learn about and access service options that take your needs and desires into consideration. It will also give you the chance to direct your own service plan or help your family member or loved one as they direct theirs.

The Front Door is based on the understanding that, as a person with developmental disabilities you have the right to:

  • Enjoy meaningful relationships,
  • Experience personal growth,
  • Participate in your community and,
  • Live in the home of your choice.

Front Door staff will guide you through the steps involved in finding out if you are eligible for services with OPWDD, identify your needs, goals and preferences and help you work on a plan for getting those services.

How Do I Begin?

Contact the OPWDD Infoline at 866-946-9733 and ask them to transfer you to your local Front Door Office by telling the operator what county you live in.  You can also view the Front Door modules below where you will learn how to access services and what types of services are available.

The first step to receiving assistance is to determine if you are eligible. Once you are determined eligible, you can begin the planning process. There are many supports and service options available, including supports to live in your home independently or with others, employment, day habilitation, and children's services. 

View the Front Door Video Modules in Multiple Languages

  • Front Door Videos in English
  • Front Door Videos in Spanish
  • Front Door Videos in Chinese
  • Front Door Videos in Arabic
  • Front Door Videos in Bangla (Bengali)
  • Front Door Videos in French
  • Front Door Videos in Haitian Creole
  • Front Door Videos in Italian
  • Front Door Videos in Korean
  • Front Door Videos in Polish
  • Front Door Videos in Russian
  • Front Door Videos in Urdu
  • Front Door Videos in Yiddish
  • Front Door Videos in American Sign Language (ASL)

Front Door Resources

card image

Access to Services Guide

Read Guide
card image

How Can I Get Services: Front Door Brochure

Read Brochure
card image

Front Door Welcome Flyer

Download Flyer
Scroll back to the top of the page
Office for People With Developmental Disabilities
  • Careers
  • About Us
  • Accessibility
  • Contact Us
  • Disclaimer
  • Events
  • FOIL
  • Forms
  • Institute for Basic Research
  • Language Access
  • Log In
  • News & Publications
  • Privacy Policy
  • Procurement Opportunities
  • Site Map
  • Willowbrook

CONNECT WITH US

  • Facebook
  • Instagram
  • Linkedin
  • Youtube
  • X (formerly Twitter)