Guidehouse Managed Care Individuals and Families Survey

Below is a list of the questions that are being asked on the Guidehouse Managed Care survey for your awareness and review before taking the survey.  Learn more about OPWDD's Managed Care Assessment.

survey for people and families

Please complete the survey by Wednesday, January 3. 

Section 1: This section will ask you to tell us a little about yourself.
 
Who are you? (Select all that apply)

  • Person receiving services
  • Family member of a person receiving services
  • Caregiver of a person receiving services
  • Other:

 

Which best describes your Race and/or Ethnicity?

  • American Indian or Alaska Native
  • White or European
  • Black or African American
  • Hispanic or Latino/a
  • Asian or Asian American
  • Middle Eastern or North African
  • Native Hawai’ian or Pacific Islander
  • My race or ethnicity is best described as: 
  • Prefer not to answer

 

If Asian or Asian American, please specify: 

  • Chinese
  • Asian Indian
  • Filipino
  • Korean
  • Bangladeshi
  • Pakistani
  • Japanese
  • Vietnamese
  • Nepalese
  • Burmese
  • Thai
  • Other

If Native Hawai’ian or Pacific Islander, please specify: 

  • Native Hawai’ian
  • Guamanian and Chamorro
  • Samoan
  • Other

 

 

What OPWDD Region do you live in? 

  • Region 1 – Finger Lakes and Western NY
  • Region 2 – Broome, Central NY, and Sunmount
  • Region 3 – Capital District, Hudson Valley, and Taconic
  • Region 4 – Bronx, Brooklyn, Manhattan, Staten Island, and Queens
  • Region 5 – Long Island

 

Section 2: This section will ask you to tell us more about the services you or your loved one currently receive.
How are your or your loved one’s services paid for? (Select one)

  • Fee-For-Service (FFS)
  • Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD)
  • I’m not sure

 

Which services or supports help you or your loved one meet daily goals and needs? (Select all that apply)

  • Residential
  • Day Services
  • Community Habilitation or Personal Care
  • Employment
  • Self-Directed Services
  • Family Support Services
  • Other

 

How often do you or your loved one use OPWDD services to help with the following?

  • Bathing
  • Cooking
  • Cleaning
  • Getting to Work
  • Getting to the Grocery Store
  • Getting to Community Activities like the Movies

 

Do the services you or your loved one receive now meet your needs? (Select one)

  • Yes
  • Sometimes
  • No
  • I’m not sure

Please explain your response.

 

 

Does your staff provide you or your loved one services when you need them? (Select one)

  • Yes
  • Sometimes
  • No
  • I’m not sure

 

Do your caregivers provide you or your loved one services when you need them?  (Select one)

  • Yes
  • Sometimes
  • No
  • I’m not sure

 

Do you or your loved one have problems accessing or receiving the following medical care services?

  • Primary Care (Finding doctors to meet you or your loved one’s needs; making doctors’ appointments; attending doctors’ appointments)
  • Specialty Care for Illnesses (For diabetes, high blood pressure, or cholesterol)
  • Emergency Care for Getting Help when you or your Loved One has a Health Emergency

 

Do you or your loved one have problems accessing or receiving the following non-medical care services?

  • Mental Health Care services (For anxiety, depression)
  • Dental Care Services
  • In-Home Nursing Care
  • Wheelchairs, Walkers and/or Other Medical Equipment
  • Care Management Services (Care Coordination Organizations)
  • Self-Direction (Hiring and Retaining Staff)

 

 

Do you or your loved one have problems accessing or receiving the following basic needs?

  • Transportation
  • Housing 
  • Food

 

Section 3: This section will ask you/your loved one about what is most important to you in a service delivery system.

What is most important to you? (Check all that apply)

  • Living as independently as possible
  • Having the same social opportunities as anyone else
  • Being a part of my community
  • Maintaining my current services
  • Having better access to health, dental, and mental health services
  • Access to meaningful employment
  • Being able to choose who I live with, who my staff are, who I get services from
  • Having 1 or 2 people to help with service coordination/less administrative burden/more easily navigated services
  • Being able to reach my personal goals
  • Other: Please explain below.

 

Section 4: This section will ask you about your thoughts on managed care. Please continue with the survey.

Please tell us how much you know about managed care? (Select one)

  • I understand nothing at all about how managed care works
  • I understand very little about how managed care works
  • I have a moderate understanding about how managed care works
  • I understand many things but not all about how managed care works
  • I understand how managed care works

 

What information would you find most helpful to learn more about managed care?

Please choose the statement that comes closest to your own views on managed care: I am:

  • Excited
  • Nervous
  • Worried about money being spent on administration instead of on services
  • Concerned about care or services being denied
  • Worried about my organization's ability to meet administrative requirements necessary to participate in managed care.
  • I do not know enough to have feelings about managed care
  • Other: Please explain below.

 

Thank you for your time and thoughtfulness in completing this survey. Are there other improvements or needs you want to tell us about? Are there aspects of you or your loved one’s care that is working well?