Guidehouse Managed Care Provider Survey

Below is a list of the questions that are being asked on the Guidehouse Managed Care survey for your awareness and review before taking the survey. Learn more about OPWDD's Managed Care Assessment.

take the Provider Survey

Please complete the survey by Wednesday, January 3. 


Section 1: This section will ask you to tell us a little about yourself.

  • Provider Type  (Select all that apply)
  • Medical - Primary Care
  • Medical - Specialty Care
  • Behavioral Health
  • Dental
  • Community-based long-term services and supports (LTSS)
  • Residential LTSS
  • Care Coordination
  • Transportation
  • Family Support Services
  • Other:

Please provide additional details on the services your organization delivers.


Role of individual (e.g., Executive Leader, Supervisor, Physician, Psychiatrist, LCSW, Direct Service Provider, etc.) completing the survey.


Section 2: This section will ask you to tell us more about your organization and the services your organization provides to people.
Is your organization currently serving individuals with intellectual and developmental disabilities (IDD)? 
(Select one)

  • Yes
  • No - Please explain why your organization is not currently serving individuals with IDD


Does your organization ensure a person-centered planning approach in the provision of services? (Select one)

  • Yes
  • No
  • Not Applicable


Does your organization provide continuing education and training opportunities for staff on best practices for serving people with IDD? (Select one)

  • Yes
  • No
  • Not Applicable


Are accommodations made during appointments such as longer appointment times or visual aids for those with IDD? (Select one)

  • Yes
  • No
  • Not Applicable


Is guidance/input for people being served integrated into the written policies at your organization for screenings, referrals, and data sharing? (Select one)

  • Yes
  • No
  • Not Applicable


Does your organization experience barriers in serving individuals with IDD? (Select one)

  • Yes
  • No - Please describe what your organization has done to prevent or eliminate barriers to serving individuals with IDD.


What barriers does your organization face?
(Select all that apply)

  • Reimbursement
  • Administrative burden
  • Complexity of regulations
  • Trained/qualified staff
  • Physical Environment (e.g., individual’s home, etc.)
  • Other:


Does your organization have the capacity to identify and track meaningful outcome measures for the IDD population? (Select one)

  • Yes- Please describe how you measure and track outcomes
  • No- Please describe what additional supports or technical assistance your organization may need to measure and track outcomes


Please rank the below items from most important to least important to you or your organization.  (Rank 1 - 4) :

  • Ability to take care of the people your organization cares for
  • How much providers are paid for the services they provide
  • How easy it is for providers to do business (administrative burden)
  • Access to more support to providers to help coordinate care


Are there other program elements, not listed above, that are important to you?


Section 3: This section will ask you about your thoughts on managed care. Please continue with the survey.
Please tell us how much you know about managed care? (Select one)

  • I understand nothing at all about how managed care works
  • I understand very little about how managed care works
  • I have a moderate understanding about how managed care works
  • I understand many things but not all about how managed care works
  • I understand how managed care works


What information would you find most helpful to learn more about managed care?


Please choose the statement that comes closest to your own views on managed care: I am:

  • Excited
  • Nervous
  • Worried about money being spent on administration instead of on services
  • Concerned about care or services being denied
  • Worried about my organization's ability to meet administrative requirements necessary to participate in managed care.
  • I do not know enough to have feelings about managed care
  • Other:


Do you think managed care has the potential to impact (positively or negatively) the following? (Check all that apply)

  • Managed LTSS
  • Person-centered care and integrated care management
  • Medical social services (Definition: Services that address social and emotional concerns related to the patient’s illness and care; counseling for the individuals and their family)
  • Prevention and wellness programs
  • Education and outreach
  • Quality standards and programs
  • Reimbursement
  • Improved Access
  • Retention of qualified providers

Please explain your responses.


Thank you for your time and thoughtfulness in completing this survey. To help inform the best way to serve the IDD population and their families, is there any other information you would like to communicate to OPWDD staff?