

The New York State Office for People With Developmental Disabilities today announced the release of updated reimbursement rates for non-profit residential and day service providers licensed by the New York State Office for People With Developmental Disabilities (OPWDD). The rates, included in the Fiscal Year 2024-2025 budget, are retroactive to July 1, 2024. With the new rates, providers will be able to offer more competitive wages for frontline workers, ensuring better retention and fewer staffing vacancies.
The enacted Budget provided State resources to update provider reimbursement rates, a process known as rate rebasing, effective July 1. This State investment, combined with additional federal funding, will provide more than $400 million in new resources each year for OPWDD’s service providers. Rate rebasing is a federally required process where provider reimbursement rates are updated to reflect changes in the actual cost of delivering services.
“OPWDD is pleased to be able to release these significant rate adjustments that will help our service providers continue to maintain critical supports and recruit and retain talented and qualified frontline staff,” said Office for People With Developmental Disabilities (OPWDD) Acting Commissioner Willow Baer. “I am proud of this important investment and am excited to see this funding passed along to address long-standing concerns and strengthen this vital workforce.”
As part of this rate update, the State has invested additional resources that will leverage almost $450 million more in funding than what was initially planned, bringing the total increase to OPWDD’s network of provider agencies to nearly $850 million. These resources will enable provider agencies to offer higher wages for direct care staff, helping to address staffing vacancies and reduce turnover, which are critical to improving the quality of care for people with disabilities. Additionally, the funding will support other essential costs associated with delivering these vital services.
Since 2022, the State has made more than $2.8 billion available to OPWDD providers to support investments in the workforce – about $1.4 billion in one-time federally-approved bonuses, nearly $1.1 billion through three consecutive Cost of Living Adjustments (COLAs), including the 2.84% COLA included in last year’s budget, and over $340 million through various State-funded bonus initiatives. Cumulatively, more than $3.7 billion will have been made available to OPWDD’s network of non-profit providers, when including the new resources from this unprecedented investment in rates.
“This historic investment is a key part of strengthening the disabilities service system and prioritizing wage increases for our direct support workforce who assist New Yorkers with disabilities in their daily lives,” said Office of the Chief Disability Officer Kim Hill Ridley. “Thank you to Governor Hochul for this resource that helps providers to remain competitive while providing the very best supports and services.”
Michael Seereiter, President and CEO of the NY Alliance for Inclusion and Innovation said, “The NY Alliance and its 135 not-for-profit provider members are extremely grateful to Governor Kathy Hochul and OPWDD Acting Commissioner Willow Baer for this unprecedented investment that will significantly enhance our ability to support the 130,000+ New Yorkers living with intellectual and developmental disabilities (I/DD) and their families who are supported by OPWDD. These resources will give our residential and day services providers the ability to attract and engage direct support, frontline supervisor, and other critical staff positions necessary for providing high quality supports, and address other essential costs associated with these services.”
Erik Geizer, CEO of the ARC NY said, “New York state has made a meaningful and much-needed investment in people with intellectual and developmental disabilities. Years of insufficient investment has driven a crisis in our system that has diminished the quality and availability of essential supports and services. We applaud Governor Hochul and OPWDD for collaborating with providers to better align investment with the current cost of delivering services. These additional resources will help providers better meet the needs of the people we support. We look forward to continuing to work with the state to ensure we honor our commitment to provide high quality, compassionate care for our citizens with special needs.”
Mike Alvaro, President & CEO of CP State said, “We applaud New York State and the Office for People With Developmental Disabilities (OPWDD) for updating provider rates, marking an important investment in services for people with disabilities. We also appreciate Governor Kathy Hochul and Acting Commissioner Willow Baer for their commitment and efforts to bolster the developmental disability system. This support helps providers strengthen their workforce, meet rising costs, and—most importantly—ensure a high-quality network of care is available statewide for individuals with intellectual and developmental disabilities.”
Winifred Schiff, CEO, Inter Agency Council said, “We applaud Governor Hochul and Acting Commissioner Willow Baer for their support of the developmental disabilities service sector, their recognition that the cost of providing services has steadily grown while rates lagged far behind, and their appreciation that our front-line staff provide essential, life supporting and affirming services that make life possible for so many New Yorkers. While our work is not done, the recent rate adjustment will go a long way towards compensating for years of stagnant rates and some of the losses experienced by providers during the COVID pandemic, and we trust that Governor Hochul will continue to stand with us so that together, we can achieve adequate wages for our front line work force, and our sector will continue to support New Yorkers with developmental disabilities and their families, far into the future.”
Mindy Cervoni, President of DDAWNY said, "The Developmental Disabilities Alliance of Western New York (DDAWNY) is deeply grateful to Governor Hochul for her unwavering commitment to New York’s non-profit service providers supporting individuals with developmental disabilities. This transformative funding empowers providers to continue to deliver high-quality services while offering more competitive wages to direct support professionals – the compassionate and skilled individuals who deliver hands-on care and vital support to people with developmental disabilities. By recognizing the invaluable work of these professionals and ensuring they are compensated fairly, this investment strengthens workforce stability and significantly enhances the quality of life for the individuals and families who depend on their care."