Office for People With Developmental Disabilities

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Danielle Mix

REGION: 1 – Western New York
Danielle Mix

Position: Direct Support Assistant

Years of Service: 5


"I would have to say person-to-person interaction is my favorite part about being a DSP. Being able to see faces light-up when you do something they enjoy,” says Danielle.


Mark McHale, Team Treatment Leader, says Danielle is a very dedicated employee who shows great compassion for the individuals at the home where she works in Western New York. 

“Danielle is the med liaison for the house and stays on top of all of the documentation and any follow-up phone calls that need to be completed,” he says. “One of the individuals in the home recently had surgery that included much follow-up with different specialists. Danielle has been a big help during his recovery, and the physical therapist was very impressed with how knowledgeable and dedicated Danielle was when she had to assess the individual upon his return from the hospital.”

In March of 2017, two people moved into the home where Danielle works, from a house that was closing.  One of the people wasn't thrilled with having to move to a new home, says McHale. 

“Danielle helped these individuals make a smooth transition into the home,” he says.  “Danielle welcomed these two individuals into the home with open arms, and made it very easy for them to accept their new home. It only took a few days for that person to express how happy they were to be living in this home.” 

Danielle treats all of the people she supports with respect and helps push them to gain more independence in their lives, McHale says. She is always willing to help-out, often adjusting her schedule to accommodate the needs of the individuals.

Jessica Moesch, Developmental Assistant 2, who works with Danielle, adds, “Danielle is so well-rounded.  She takes pride in her work and takes the time to do a thorough job.  She is very compassionate and goes above and beyond to make the lives of our individuals the best they can be.”