Office for People With Developmental Disabilities

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Tim Rollins

REGION 1 – Finger Lakes
Tim Rollins

Position: Developmental Assistant 1

Years of Service: 26


The most rewarding part about being a DSP, Tim says, is “I love seeing the individuals achieve their goals and move on to the next step in their journey. It brings me joy to know that I played a part in helping them accomplish their goals. I love the work and give it my all. My reward is their accomplishments.”


Tim exudes compassion, dedication, initiative and professionalism, says Regina Altizer, Team Treatment Leader. 

“He is self-directed, invested, helpful and enthused about helping and supporting people, their families and his peers,” Altizer continues.

“He exceeds expectations,” she adds. “He initiates activities without being directed. He engages the people in discussions about their treatment plans and their goals, and explores their understanding of them. When working with a person with challenging behaviors, “Tim role models the person’s coping strategies, supporting the person by helping him to maintain his dignity, and defusing a potential situation with little fanfare.” 

Altizer says Tim supported someone going through the restoration process for court by using self-initiating activities, such as going to court, watching court TV, going to the library, and so on. “He engaged the person in discussions to explore his understanding and clarified any misunderstandings. Tim volunteered to accompany the individual to court and attorney meetings to facilitate communication and help the person remain calm and focused.”

“Due to this support, the person was restored and able to proceed with his trial and make informed decisions about his plea,” she says.

Tim has also supported a person with significant behavior difficulties relating to personal identity issues. Altizer says Tim worked consistently with sensitivity and positive energy to help the person refrain from significant behavior issues. 

“He initiated informational sessions, discussion sessions and support groups for the staff to explore and learn to appreciate the person’s orientation and the need for acceptance and inclusion,” she adds. “Tim developed resources and helped the person in a very personal, healthy and mature manner. He enabled the person to become as comfortable and confident as possible, fully accepting his needs. This person has flourished, due in a large part to Tim’s outstanding support.”

Alitzer says Tim approaches the most challenging situations with enthusiasm, compassion, honesty, intelligence and humor. 

“He is an outstanding employee in every aspect. It has been a pleasure for me to work with him for the past two years,” she concludes.