Office for People With Developmental Disabilities

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Division of Quality Improvement Protocols and Resources


This page includes resources used in the oversight and review of programs operated by provider agenices and services provided to individuals.  These tools will assist providers to self-assess service quality and compliance, and to inform quality improvement priorities and practices.  Also included are tips to prepare for the certification of new programs and services as your agency takes steps to provide more service options to the people you support.

Site Review Protocol

Person Centered Review Protocol

Agency Review

  • Coming soon

Plan of Corrective Action Guidance

Actions for DQI Approval of new Programs/Services

  • Site Pre-opening Checklist
  • Waiver Pre-opening Checklist
  • New Agency Process

Other Information