Office for People With Developmental Disabilities

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People First Care Coordination

Care coordination
People living their lives the way they want

What's Happening:

The Office for People With Developmental Disabilities is making an important improvement to the way services are coordinated for people with intellectual and developmental disabilities in New York State, known as People First Care Coordination. Under this new model, the Medicaid Service Coordination (MSC) program which is currently used to help people plan their services will be replaced by a new and improved program called Health Home Care Management. 

What you need to know:

 Health Home Care Management will continue to provide the service coordination that people currently receive, but will also include coordination of other services, such as health care, wellness, behavioral, and mental health services through a single individualized Life Plan, which will replace the current Individualized Service Plan (ISP).

Health Home Care Management services will be coordinated by Care Coordination Organizations (CCOs) new entities formed by existing providers of developmental disability services.

Seven new CCOs have been identified to begin providing Care Management services on July 1, 2018.

What you need to do:

If you are currently receiving MSC or Plan of Care Support Services (PCSS), you will need to sign a form to enroll in the CCO of your choice by July 1. Your current service coordinator will help you with this process. You may choose the CCO that is working with your current MSC, or you can choose a different CCO that serves people who live in your county. There will be no changes to the current authorized services you receive for your developmental disability, or who can provide them, as this transition from MSC to Health Home Care Management takes place.

For more information:

Brochure
CCO Information Session Video
FAQs