Office for People With Developmental Disabilities

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National Core Indicators Project: Measuring System Performance


National Core Indicators (NCI) is a collaborative effort between the National Association of State Directors of Developmental Disabilities Services (NASDDDS) and the Human Services Research Institute (HSRI).  The purpose of the program, which began in 1997, is to support NASDDDS member agencies to gather a standard set of performance and outcome measures that can be used to track their own performance over time, to compare results across states, and to establish national benchmarks.

OPWDD joined the initiative in 2008 to further develop the agency’s set of performance metrics and to measure outcomes connected to the OPWDD mission and vision statements.  Specifically, outcomes that are important to individuals with developmental disabilities and their families such as good heath, a home of choice, meaningful relationships with friends and family, and full participation in the community through employment and other activities.

Each year, OPWDD participates in The Adult In-Person Survey (IPS), a face to face conversation completed with a minimum of 400 individuals who are 18 years of age or older and receiving at least one paid service from OPWDD (in addition to case management). Before the survey, Background Information such as demographics, personal characteristics, health data and data on employment status and wages is collected from Medicaid Service Coordinators (MSC). The face-to face portion of the IPS is conducted in person with the person receiving services; Section I can only be answered by the individual. No proxy responses are permitted. Section II may be completed by a proxy if the interviewer determines the individual receiving services cannot answer for him or herself.  

If you are interested in learning more about the NCI Project or viewing reports and NCI findings, please visit:

For more information about the NCI project in New York State, please contact:

Emily Blakeslee, NCI Project Director at (518) 474-4904 or [email protected]