Office for People With Developmental Disabilities

Print: Print this page

Care Coordination

Service Coordination
CCO/HH Policy Guidance
Care Coordination Evisories

Health Home Care Management services are provided by Care Coordination Organizations (CCOs) to assist people with developmental disabilities and their families in gaining access to services and supports appropriate to their needs. Health Home Care Management services are designed to:

  • Provide comprehensive, person-centered care planning using a network of care managers and providers (team approach);
  • Provide enhanced coordination and integration of primary and behavioral health services as well as access to medical and dental services;
  • Identify community based resources and make connections to community services and supports, housing, social services, and family services; and
  • Use technology to link all services.

Care Management services are provided by qualified Care Managers who use a person-centered planning process in developing, implementing, and maintaining a person’s Life Plan.  

An alternative form of care management, which is also provided by CCO care managers is Basic Home and Community Based Services (HCBS) Plan Support. Basic HCBS Plan Support services is a very minimal coordination option and does not include coordination of health care or mental health services.