OPWDD’s summary regarding your privacy rights

Effective September 23, 2013

This notice summarizes OPWDD privacy practices and your privacy rights. An updated Notice of Privacy Practices is attached. If you have any questions about this notice, please contact your local Developmental Disabilities State Operations Office.

Our Privacy Commitment to You

At OPWDD, we will protect your privacy and share information about you only with those who need to know and are allowed to see the information to assure that you receive quality services.

You Have the Right To:

  • Look at your clinical records and get a copy;
  • Ask us to change your records if you think they are wrong;
  • Ask for a list of the people who received your clinical information from OPWDD;
  • Ask OPWDD not to use or share your clinical information in some cases;
  • Ask for a paper copy of this notice;
  • Complain if you believe your privacy rights have been violated

OPWDD Will Use or Share your Clinical Information with Others Without your Consent for:

  • Treatment: to provide you with services under your Individualized Services Plan or to obtain new services for you;
  • Payment: to get paid by you or an insurance company, Medicare or Medicaid, other government agencies or others responsible to pay for your services;
  • Health Care Operations: to run our programs and to make sure staff are following the rules; 
  • Other Reasons Allowed by Law: such as health and safety reasons, lawsuits, law enforcement requests


Also, if you agree, OPWDD will share your information with family and friends who are involved in your care.

OPWDD will share your information for other reasons only if you give us your written consent.

Complaints: If you believe your privacy rights have been violated you can complain to:

  • The Director of your Developmental Disabilities State Operations Office (DDSOO) 
  • The Secretary of the Department of Health and Human Services. 200 Independence Ave. S. W. Washington D. C. 20210, phone: 1-877-696-6775