The CCO Planning Guide and Manual provides comprehensive guidance
to providers participating in the New York State Health Home program known as Care
Coordination Organization/Health Homes (CCO/HHs) serving individuals with
intellectual and developmental disabilities (I/DD).
Policies for Health Homes serving adults and children can be found on the NYS Department of Health website.
Associated Documents
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CCO/HH Provider Policy Guidance and Manual
This is a guide for providers with information about what they need to know about working with Care Coordination Organizations.
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COVID-19 Interim Care Planning Guidance
This guidance was originally released on April 17, 2020 and updated September 18, 2020. It has been rescinded by the issuance of the April 19, 2023 Care Management Public Health Emergency (PHE) End Date and Policies Memorandum.
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Care Management Public Health Emergency (PHE) End Date and Policies
Memorandum addressing all applicable policies related to OPWDD Care Management that were impacted during the federal Public Health Emergency (PHE).
Download
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OPWDD Care Management Remote Technology Service Delivery Policy
Memorandum establishing updated service definitions and parameters under which CCO/HHs Care Managers provide face to face contacts for Care Management service delivery.
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