CCO Policy Manual

The CCO Planning Guide and Manual provides comprehensive guidance
to providers participating in the New York State Health Home program known as Care
Coordination Organization/Health Homes (CCO/HHs) serving individuals with
intellectual and developmental disabilities (I/DD).

Policies for Health Homes serving adults and children can be found on the NYS Department of Health website.

Associated Documents


    COVID-19 Interim Care Planning Guidance

    This guidance was originally released on April 17, 2020 and updated September 18, 2020. It has been rescinded by the issuance of the April 19, 2023 Care Management Public Health Emergency (PHE) End Date and Policies Memorandum.