Recruitment Resources


OPWDD collaborates with agencies in the human service sector, labor, and educational system to develop strategies and best practices that support a competent and stable workforce in the developmental disabilities field. Through these partnerships, we have gathered useful information to assist you with recruitment and retention. 

Posting Jobs

New York State Job Bank

Organizations can post jobs with the New York State Job Bank/JobsExpress at no cost.  There are two ways in which you, as a provider agency, can post.

One way is called indexing. This is an automatic feed that you sign-up for that pulls jobs right from your career site to the New York State Department of Labor's (DOL) site.

Another option is having Department of Labor staff post your job openings for you. All you have to do is provide a job description, including the skills and abilities desired, and staff can post the position, finding the best match possible. 

More than 40,000 job seekers visit the New York State Job Bank on a monthly basis, which means job postings get a lot of exposure.

A business using Department of Labor Recruitment Services can save up to $8,000 per year.


Jobs Express

Jobs Express houses current job openings in New York's 10 regional economies. New Yorkers can view the region they live in, see which industries are growing, and find out what jobs are available in that economic sector. Advertising jobs on the New York State Job Bank and JobsExpress allows businesses to develop a large pool of qualified candidates for their open positions.


NY Talent / Job Zone – Skills Matching Services 

NY Talent is an alternative self-service tool that helps organizations find the most qualified candidates for their job openings. It offers a job posting development tool where a business can create robust job descriptions with ease. NY Talent also allows businesses the ability to search the large resume database. NY Talent is the sister tool to JobZone, which is the system that job seekers use to build resumes and match job openings. Both tools use artificial intelligence technology to analyze job orders and resumes.


Career Fairs

Participating in career fairs, mini job fairs, or customized recruitment is another great way to find qualified workers. These no-cost events offer a setting where an organization can meet several candidates face-to-face. The Department of Labor can target events to specific industries or to an individual business, holding events at Department of Labor facilities or at the location of the business doing the recruitment. 

Conducting recruitment events at Department of Labor Career Centers can save a business up to $15,000 a year.  

Human Resource Consultation

Department of Labor Occupational Analysts can help organizations with a variety of human resources services at no cost, saving them thousands of dollars each year. Department of Labor services include:

  • Job Analysis - Review the specific requirements of a job and the work performed to develop detailed job descriptions.
  • Skills Gap Analysis - Identify and compare the knowledge, skills, and abilities of individuals with the job requirements to identify transferable skills and training needs.
  • Employee Handbooks - Help develop a new guide for employees or review an existing version.
  • Legal Compliance - Referral to resources of information on labor laws.
  • Employment Applications - Review current applications or help develop new ones to ensure compliance with Equal Opportunity employment laws.
  • Interview Techniques - Help you get the information needed from interviews.
  • Employee Orientation - Develop consistent standards for new hires to help them learn about your business and their job.
  • Turnover Analysis - Help determine why workers leave their jobs and suggest steps to reduce the time-consuming and costly process of recruiting new employees.


Federal Bonding Program

The Federal Bonding Program (FBP) was created as a hiring incentive for job seekers with employment challenges. The Federal Bonding Program provides no-cost fidelity bonding for six months to businesses that hire hard-to-place job seekers. The benefits of the Federal Bonding Program are promoted to businesses and job seekers at all New York State Career Centers. For more information about the Federal Bonding Program, contact Central Office bonding staff at [email protected], or any of the local bonding coordinators listed on their website. 

Layoff Aversion & Shared Work

Layoff Aversion

Rapid Response is a service offered by the NYS DOL to businesses and workers affected by cutbacks and site closings. They provide early job placement assistance and other service resources. 

Shared Work

The Department of Labor regional teams help protect your workers during temporary business downturns through the Shared Work Program. Shared work gives an alternative to laying off your employees. It lets you keep trained workers with key skill sets. Under this program, your business can:

  • Reduce the number of normal work hours for a particular unit, shift, or all staff;
  • Include full- and part-time employees in the plan;
  • Apply for a plan with a minimum of two employees;
  • Agree to continue fringe benefit levels, unless you must reduce them for your entire workforce;
  • Supplement lost pay with partial Unemployment Insurance (UI) benefits (up to 26 weeks); and,
  • Require that the Shared Work participant remain available to work for you as in their normal work schedule.


Partner with the VA

Partnerships can also be developed by providers with the Veterans Administration that can offer additional financial benefits to Veterans who work in training programs. 

For more information, visit our Become a VA Approved Employer page.