OPWDD relies on the more than 500 nonprofit service providers it certifies and regulates to deliver quality direct care services to the people it is entrusted with supporting. Whether it is by delivering day services, housing or employment supports, the agency’s service providers are on the front lines each day making sure that the needs of the people we support are put first.
We offer a variety of tools and resources to help providers succeed in doing their jobs safely and effectively and in recruiting a first-rate workforce. Our regulations and guidance are intended to not only make certain that minimum acceptable standards are met but ensure that our providers are both encouraged and equipped to exceed those standards.
Providing a quality system of supports for people with developmental disabilities requires training and regular communication to enhance provider performance.
An individualized approach to service planning, focused on the unique needs and desired outcomes of the person.
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Article 16 Clinic services are habilitative in nature, as they improve or limit disabling conditions, disease, or illnesses through the provision of assessments and therapies.