Office for People With Developmental Disabilities

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CCO/Health Home Provider Policy Guidance and Manual


The policies and standards for CCO/HHs are contained within the CCO/Health Home Provider Policy Guidance and Manual (Version 2018-1) at:  

Please note, as CCO/HH policies are updated or created, guidance documents will be posted to OPWDD’s website in the "CCO/Health Home Policy and Updates" section below.  All policy is considered effective in the current Policy Manual unless otherwise noted. Please continue to check back for updates.

CCO/Health Home Policy and Updates

This section lists all CCO/HH policy updates and guidance provided by the State.  All new, updated, or existing policies will be located here until the entire manual is revised. 

Care Coordination Organization Policy Update: Service Authorizations Post July 1, 2018 – issued January 7, 2019

CCO Policy Update Memorandum – September 2018

CCO/HH Care Manager Checklist - Revised September 2018