Office for People With Developmental Disabilities

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Staff Action Plan Information


Visit this page for the latest information and guidance regarding Staff Action Plans.

Staff Action Plan Questions and Answers

Questions and Answers

Staff Action Plan Webinars

NOTE: It is recommended that participants view the August 30, 2018 webinar,   “OPWDD Care Management, Life Planning and Service Delivery Process:  Connecting the Dots,"  prior to viewing this training for a more in depth overview. 

Webinar recorded January 15, 2019
View the Webinar: 
PowerPoint: The Staff Action Plan and Delivery of Habilitation Services

Webinar recorded December 10, 2018
View the Webinar:
People First Care Coordination Informational Session 20

The Shift from Habilitation Plans to Staff Action Plans; 

  • Where and how the Staff Action Plan fits into the Life Planning Process and how Habilitation Providers translate Life Plan goals into Staff Action Plans; 
    Requirements and expectations for Staff Action Plan development and Service Delivery (Administrative Memorandum # 2018-09); 

  • Expectations for ongoing collaboration and coordination between the person served, service provider and Care Manager; and, 

  • Examples of quality outcome indicators for service delivery based on Staff Action Plans.   

  • The Staff Action Plan and Delivery of Habilitation Services