Office for People With Developmental Disabilities

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Staff Action Plan Information


Visit this page for the latest information and guidance regarding Staff Action Plans.

Staff Action Plan webinars

NOTE: It is recommended that participants view the August 30, 2018 webinar,   “OPWDD Care Management, Life Planning and Service Delivery Process:  Connecting the Dots,"  prior to viewing this training for a more in depth overview. 

Webinar recorded January 15, 2019
View the Webinar: 
PowerPoint: The Staff Action Plan and Delivery of Habilitation Services

Webinar recorded December 10, 2018
View the Webinar:
People First Care Coordination Informational Session 20

The Shift from Habilitation Plans to Staff Action Plans; 

  • Where and how the Staff Action Plan fits into the Life Planning Process and how Habilitation Providers translate Life Plan goals into Staff Action Plans; 
    Requirements and expectations for Staff Action Plan development and Service Delivery (Administrative Memorandum # 2018-09); 

  • Expectations for ongoing collaboration and coordination between the person served, service provider and Care Manager; and, 

  • Examples of quality outcome indicators for service delivery based on Staff Action Plans.   

  • The Staff Action Plan and Delivery of Habilitation Services