OPWDD has identified areas of high need to refocus our efforts and define our goals for both the present and future of services. We are committed to creating a service delivery system in New York State that ensures access, equity and sustainability while addressing the needs of the people we support. We believe every eligible New Yorker with a developmental disability deserves an equal opportunity to access OPWDD services regardless of where in the state they live, their age or their ethnicity. 

To ensure an efficient, effective and equitable service delivery system for New Yorkers with developmental disabilities, we invited stakeholder feedback about the service system to inform our decision-making. To help us accomplish our system goals, in 2021 we launched a new strategic planning process which resulted in the production of our 2023-2027 Strategic Plan to communicate our five-year outlook.