Strategic Planning

2024 Strategic Plan Forums
We want to hear from you!

OPWDD invites you to attend an upcoming Strategic Planning Forum. We will share updates on our work and you can share your feedback with us. The 2024 Strategic Plan forums will take place in May, June and July, with in-person opportunities to share your experiences, ideas and feedback on OPWDD’s progress toward its Strategic Plan goals and objectives.

The forums will focus on hearing your feedback on the 2023-2027 Strategic Plan and will include a brief update on our goals and objectives, a moderated question and answer period where people can submit questions in advance for OPWDD to respond to at the events, and a public comment period in which people can share their thoughts, ideas, and suggestions with OPWDD.

2024 Forum Schedule

May 14, 20241-3 PMOPWDD Regional Field Office, 415 Oser Avenue, Hauppauge, NY 11788
May 28, 20246-8 PMAIM Services Inc., 4227 Route 50, Saratoga Springs, NY 12866 
May 30, 20243:30-5:30 PMNorth Country Community College, Muholland Hall S19, Santanoni Avenue, Saranac Lake, NY 12983
June 3, 20245-7 PMUniversity of Rochester Medical Center: Helen Wood Hall | 255 Crittenden Blvd. Rochester, NY 14642
June 18, 20244:30-6:30 PMNew City Library – High Tor Meeting Room, 220 N. Main St., New City, NY 10956 
July 9, 202411 AM - 1 PMAlbert Einstein College of Medicine, Lefrak Auditorium of the Price Center, 1301 Morris Park Ave. Bronx, NY 10461
July 22, 202411 AM - 1 PMVirtual Forum
Register for the July 22 forum.
July 24, 20246 PM-8 PMVirtual Forum
Register for the July 24 forum.

Pre-registration is encouraged, but not required. The registration form is available in multiple languages.

Register for the in-person forums in:

View the 2024 Strategic Plan Forum Presentation in multiple languages

Improving Our System of Services

Section 5.07 of the NYS Mental Hygiene Law requires OPWDD to produce an annual report describing its 5-year Strategic Plan and provide the report to the Governor and legislature by November 1st of each year. In 2021, we launched a new strategic planning process.  In May 2022, OPWDD issued a draft Strategic Plan, and in November 2022, we released the final 2023-2027 Strategic Plan. The final plan encompassed extensive public input gathered over 18 months of regional forums, public hearings and meetings with stakeholders across New York. The final Strategic Plan will guide OPWDD policy and planning efforts for the next several years, focusing the agency on achieving identified goals and objectives in continued partnership with people with developmental disabilities, their family members, and service providers. The Developmental Disabilities Advisory Council was established within the NYS Mental Hygiene Law and is tasked with providing recommendations on statewide priorities, planning and process evaluations. The DDAC is an important partner in OPWDD’s strategic planning process.

Strategic Plan Goals
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Goal 1: 1 Strengthen Our Workforce, Technology, and Collaboration

Advance the service system’s infrastructure by investing in the workforce, updating data technology, and improving decision-making through collaboration.

Direct Support Workforce

Improve the recruitment, retention, and quality of the direct support workforce.

Data Access and Technology

Invest in technology that provides more timely information and increases the availability of data.

Stakeholder Engagement and Collaboration

Promote stakeholder engagement and collaboration to inform decision-making.



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Goal 2: Transform Our System through Innovation and Change

Expand the system’s ability to empower people by strengthening supports, simplifying policies, and exploring new approaches to providing services.

Supports and Services

Strengthen the quality, effectiveness, and sustainability of supports and services.

Regulatory and Policy Changes

Change policies to create greater flexibility, increase opportunity for community integration, and incentivize improved personal outcomes.

Research and Innovation

Conduct research, evaluate programs, and test new methods for providing services.



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Goal 3: Enhance Our Person-Centered Supports and Services
Children, Youth, and Young Adults

Ensure children, youth, and young adults receive appropriate and coordinated services.

Complex Needs

Expand supports for people with complex behavioral and medical needs.

Cultural and Ethnically Diverse Communities

Address gaps in services for underserved, culturally, and ethnically diverse communities. 

The Planning Process

OPWDD has established an ongoing strategic planning process that will continuously engage stakeholders in evaluating and making any necessary adjustments to agency priority goals and initiatives. This process will involve regular, ongoing dialogue with all OPWDD stakeholders and ensure that as progress is made and new needs arise, OPWDD can remain aware and responsive to the needs of people with developmental disabilities and the service system that supports them. The ongoing planning process will involve regular progress reporting as well as annual updates to share relevant information about the service system and to updated the Strategic Plan itself.

November 2022 - 2023-2027 Strategic Plan published

Throughout the Year - Quarterly Updates at Stakeholder Group Meetings

Spring 2023 - Data Updates

Summer 2023 - Stakeholder Survey

November 2023 - Updated Annual Report on the Strategic Plan

2023 Strategic Plan Annual Report
OPWDD has released the 2023 Strategic Plan Annual Report. This Report represents an important step toward the goals outlined in our 2023-2027 Strategic Plan and outlines how OPWDD has intentionally integrating them into our daily work.
American Rescue Plan Act (ARPA)
Federal Funding to Advance Home and Community Based Services
By the Numbers
This data provides information on people with developmental disabilities in NYS covered under the Medicaid program and staff.